If you ordered something along the lines of a duffel bag or another item that you do not see listed in our products then you may have purchased the item from the site : https://fortheminimalist.com/ . If you check your PayPal account you will see the difference in email addresses. You paid them at the email address modernvisionaryllc@gmail.com. We do not have two emails we only have this one (modernvisionaryofficial@gmail.com). We have responded to over 25 emails regarding this product that we have never sold. They are scamming customers through Facebook ads. Please notify Paypal right away and contact the company at their email address above or fortheminimalist@gmail.com. We will no longer be responding to emails for this company. Thank you for your cooperation.